Privacy Policy
We will treat your personal information as confidential and will only disclose it in accordance with the United Arab Emirates laws concerning privacy rights, or if we believe it is necessary to comply with a requirement of the UAE law enforcement agencies. Unless you register your details on the website we do not collect personal information about you. If you do register on the website we will use your personal information for the following purposes:
- Processing your orders (this may involve passing your data to reputable third parties who will help process your order)
- To administer this website
- For statistical purposes to improve this website and its services to you
- To notify you of products, special offers or competitions that may be of interest to you
In line with the TRA’s Unsolicited Electronic Communications Regulatory Policy, you can choose to receive information on our website for latest offers and promotions via email sales@myduhomenet.store, completely free of charge. The request will be processed within 14 days, after which you will receive updated information on offers and promotions. If you don’t not wish to receive any information on offers and promotions, you can opt-out or subscribe from the mailing list by sending an email on sales@myduhomenet.store. The request will be processed within 14 days, after which no further SMS will be received.
Customers who choose to opt-out or unsubscribe from receiving information on offers and promotions will continue to receive useful account-related information, such as bill payment reminders, etc.
If, at a later date, you no longer wish to receive information about other products or special offers from our website please contact our customer services department at sales@myduhomenet.store In addition, we automatically collect and store the IP address from which you access the Internet, the date and time you access the website, and the web pages you visit. This information may be passed to third parties to help us to improve our service to you or to identify and correct problems with our servers and for systems administration.
Emails and any attachments contain confidential information. You must not read, print, copy, store, or otherwise use them unless you are the intended recipient. If you have received an email in error, please delete it and contact us directly.
Without exception, we does not enter into any agreement through email communications and no email shall be construed or interpreted as binding du or creating any obligation (whether financial or otherwise).
If at any time you’d like to stop receiving information about our offers, deals and promotions, you can send an email on sales@myduhomenet.store. Your request will be processed within 14 days, after which we’ll no longer initiate calls or send you any SMS messages of the kind. IN fact, when you subscribe to one of our products or services, we’ll tell you upfront how to unsubscribe from the communications, so you don’t have to keep referring back to this page. It’s entirely free to opt out of our marketing communications, and you’ll still continue to get important messages regarding your account, bill or any other related reminders. We simply want to help tailor your experience.
Please note, we can never predict if our customers are roaming or not when we make our marketing calls. We leave it up to discretion of the customer to decide which calls to take while roaming and which to ignore, and therefore, do not refund any roaming charges.
Your opt out requests are automatically collected and recorded on our system for us and you to reference back to.